Rochdale Stay Well

Rochdale Stay Well will provide you with information and advice on the type of services that Adult Care has to offer. If you feel you need care and support from Adult Care, we will need to work out what your care and support needs are and what you could pay towards the cost of your care and support.

You can find out what your contribution will be for your care and support by using the online calculator in the paying for care and support services section.

You may want to arrange your own care and support by visiting the Our Rochdale Service Directory to see what support is available in your local community.

What is Adult Care's client portal?

As we move further into the digital age, providing information in accessible and varying formats is important for the people we support and their representatives.

Our client portal provides a secure online space for users to communicate and correspond with Adult Care. Designed to enhance communication and simplify processes, the portal can be used by service users, their representatives and Adult Care staff to:

  • Send and receive documents (e.g. assessments & letters) 
  • Sign and return documents
  • Send and receive secure messages

Visit the client portal to register for a new account or to sign in to your existing account.

This page also contains more information about your personal information and privacy, and how we process and protect your information. 
Register or sign into your account
Contact Adult Care: to discuss your care and support needs or your needs as a carer, Monday - Friday 8:30am - 4:45pm:
Tel: 0300 303 8886
Alternatively you can email Adult Care any time at adult.care@rochdale.gov.uk

In an emergency at all other times including bank holidays you can contact the Emergency Duty Team (EDT):
Tel: 0300 303 8875

Report abuse or neglect: if you're at risk or you suspect another person is at immediate risk of harm, call 999 and speak to the police. To report a non-urgent case of abuse of vulnerable adults who are 18 and over, contact Rochdale Adult Care Service:adult.care@rochdale.gov.uk

Hearing impaired? Send an emergency SMS text message to the 999 service. To make an emergency call if you have a hearing impairment, please see the emergencysms website

If you would like to leave any feedback about the Rochdale Stay Well site then please email Adult Care's Performance & Quality team at GPQReports@Rochdale.gov.uk